The word shopping
brings thoughts of immediate exhilaration to most people. But if you
combine the word shopping with insurance as in "shopping for
insurance" it produces the opposite event. The thought of shopping
for vehicle insurance makes the eyes glaze over and the heart rate
drop to the pace of a slumbering couch potato.
Couch potato? Indeed. Doug, a consumer advocate
at The Foundation for Taxpayer & Consumer Rights (a California-based
consumer advocacy group) and a recognized insurance issues specialist,
told us that too often "people purchase automobile insurance by
calling the number on the television."
But wait, this is important stuff! You want to
be adequately covered if you get in an chance event. And you certainly
don't want to pay more for insurance than you have to. Maybe waiting
for a solution to be beamed into your television is not the greatest
idea.
How can you stay awake while searching through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his vehicle insurance information into a
comparative automobile insurance service. The quotes (for very basic
coverage on two old automobile) ranged from $1,006 to $1,807 a
difference of $801 a year. If you're currently dumping thousands into
your insurance organizations coffers because of a couple of tickets,
an fortuity, or a questionable credit rating, shopping your policy
against others may be well worth the effort.
consider it this way you can convert the money
you save into the purchase of something you've lusted after for a long
time. Hold that goal in your mind. Now, let's begin.
Before you can shop for a policy, you have to
decide what you need. The first step in finding the right car
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of auto insurance in "How Much car insurance Do You Really
Need?". Also, check out "Little-Known But Important car insurance
Issues" as it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
vehicle insurance companies love these people. That's because auto
insurance firms know what your chances are of being killed or maimed,
and how likely it is for your automobile to be damaged or stolen. The
information the insurance companies has collected over previous
decades is crunched into "actuarial tables" that give automobile
insurance adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of insurance is a difference of opinion between you (the insured) and
them (the car insurance firms). You believe you will, at some point,
probably get in an accident. The car insurance company believes you
probably won't. And the vehicle insurance accident, is willing to take
your money to prove you wrong.
So how much automobile insurance should you buy
beyond your state's minimums?
"Look at your personal financial situation,"
Dennis Howard, director of the Insurance Consumer Advocate Network
(I-CAN) and former insurance adjuster, advised. "If you have assets to
protect and that is all automobile insurance is doing get enough
liability coverage." For instance, if you purchase $50,000 of bodily
injury liability coverage but have $100,000 in assets, attorneys could
go after your treasures in the event of an car crash in which you're
at-fault and the other party's medical bills exceed $50,000.
D howard noted that his general recommendation
for liability limits are $50,000 bodily injury liability for one
person injured in an accident, $100,000 for all people injured in an
car crash and $25,000 property damage liability (that is, 50/100/25)
given that half of the automobiles on the road are worth more than
$20,000. Here again, though, let your financial situation be your
guide. If you have no assets, don't buy excess coverage.
Another issue Dennis Howard mentioned is that
the limits of any uninsured and/or underinsured motorist coverage that
you purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the service [of collision and comprehensive coverage]," D
howard, said. "If your automobile is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
car crash, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article this has been the
most stolen automobile in the nation for several years (it's often
stolen for parts). But we would expect that most of them on the road
have well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having insurance doesn't protect you from
absolutely anything bad that might happen. First, the insurance
organizations needs to back up the claims that they make in the fine
details of the contract. TV ads show folksy adjustors at the scenes of
natural disasters passing out claims checks like coupons for cocktail
wieners at a supermarket. But, in case you haven't noticed, real life
is a bit different from TV ads. If you have an car crash, your auto
insurance companies will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the companies with any
questions you might have.
Now that you have made several practical and
philosophical decisions, it's time to start comparing. Begin by
setting aside about an hour for this task. Bring all your records
your current automobile insurance policy, your driver license number
and your vehicle registration. Drink plenty of coffee. Have a phone at
your elbow. And, of course, power up your computer.
Begin with the internet services. If you go to
InsWeb.com or other insurance quote sites, you can type in your
information and get a list of comparative price quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
quote services, you may not get instantaneous car insurance price
quotes. Some firms may contact you later by e-mail, and some that are
not "direct providers" may put you in touch with a local agent, who
will then calculate a quote for you. (A "direct provider," like Geico,
sells an automobile insurance policy to you directly; other
organizations like State Farm sell insurance through local agents.
We'll discuss the pros and cons of each later.) (2) It's not easy to
get quotes from these sites in all states if you live in New Jersey,
for instance, you'll probably find it faster to pick up the phone,
since most insurers currently don't provide online price quotes for
this state.
You can also try getting auto insurance quotes
from some of the insurance firms listed on the Edmunds.com Web site
Esurance, Geico, or Progressive. The forms will take about 10 minutes
each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
organizations, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online automobile insurance
sites you should take note of several things:
An 800 number to call for questions you
can't get answered online
The insurance firms payment policy
(When is your payment due? What happens if you're late in making a
payment?)
Discounts offered by the insurance
companies that pertain to you
The automobile insurance organizations
consumer complaint ratio from your state's department of vehicle
insurance Web site (more on this below)
The auto insurance companies A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those companies you haven't been able to
get an online price quote from should be contacted. Surprisingly,
doing this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
price quote, be sure to confirm the price. Also, ask them to fax or
e-mail the quote to you as a record.
While talking to the car insurance firms
telephone salespeople, make sure you explore all options relating to
discounts. vehicle insurance organizations give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on auto insurance."
Always bear in mind that your mission isn't just
to buy the cheapest automobile insurance out there; it is to buy the
cheapest insurance and still receive adequate coverage and service.
"You don't want to pay to get a great deal on auto insurance and then
not get your car repaired after an accident," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the automobile insurance
companies based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a companies is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the firms deal with
you when you file a claim? Will you be paid the full amount to which
you are entitled? And will you be paid promptly?